Compliance with Cybersecurity Frameworks

Cyber Risks in Postal & Courier Services

The postal and courier industry plays a crucial role in global logistics, but its growing reliance on digital systems makes it a target for cybercriminals. Attacks on tracking systems, automated sorting, and IoT-connected warehouses can disrupt deliveries, expose sensitive data, and compromise critical infrastructure, with phishing and ransomware posing ongoing threats.


Regulatory Pressure: Strengthening Security in Logistics & Delivery Services

Regulatory bodies are reinforcing cybersecurity in logistics and delivery services through frameworks like NIS2, IEC 62443, and the Cyber Resilience Act. These require stronger authentication, protection of customer data, and improved resilience to keep postal and courier networks secure and operational.

Notable Cyberattacks on the Postal & Courier Industry

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2023: Ransomware Attack on a European Postal Service

A national postal provider suffered a ransomware attack, disrupting international mail and parcel deliveries for several weeks. Hackers demanded a multi-million-dollar ransom, delaying critical shipments.

Cyberattack on a Major US Courier Company with some red colors

2022: Cyberattack on a Major US Courier Company

A leading logistics provider was targeted in a cyberattack that crippled its tracking system and supply chain operations. The attack affected deliveries for retailers, healthcare providers, and financial institutions.

Phishing Scam Exploited Parcel Tracking System with some red colors

2021: Phishing Scam Exploits Parcel Tracking System

A global courier company fell victim to a phishing scam where attackers gained access to customer tracking data, leading to fraudulent parcel redirections and financial losses.

Benefits of OT Auth Solutions

To prevent cyber threats and comply with regulatory requirements, logistics and courier providers must implement robust authentication mechanisms. swIDch’s OT authentication solutions—PLC OTAC and OTAC Trusted Access Gateway (TAG)—offer a secure, network-independent method to protect tracking systems, delivery networks, and warehouse automation systems.

 

Why OT Authentication Is Essential for Postal & Courier Services

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Regulatory Compliance

Meets NIS2, IEC 62443, and CRA standards, ensuring secure access control for critical postal and logistics infrastructure.
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Secure Remote Access for Delivery Operations

PLC OTAC enables authentication without network dependency, ensuring secure access to tracking and distribution systems, even in remote locations.
Remote access

Prevention of Ransomware & Phishing Attacks

OTAC mitigates risks by eliminating static credentials, reducing exposure to phishing and credential theft.
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Protection for Automated Sorting & Tracking Systems

Eliminates static passwords, preventing cyberattacks on parcel tracking and warehouse robotics.
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How OT Auth solutions work

Traditional security methods in logistics rely on passwords, VPNs, and network-based authentication, all of which are susceptible to phishing, credential theft, and malware attacks. swIDch’s OT authentication solutions eliminate these vulnerabilities by generating dynamic, unidirectional authentication codes that work even in offline environments.

 

How It Enhances Security in Postal & Courier Services:
🔹 Prevents unauthorised access to logistics and tracking systems.
🔹 Ensures secure authentication for automated sorting, warehouse management, and remote distribution hubs.
🔹 Reduces exposure to cyber threats by eliminating static credentials and network-dependent authentication.

🔹 Requires no additional hardware, making it a cost-effective and scalable solution for logistics providers.

 

By integrating swIDch’s OT authentication solutions, postal and courier services can fortify cybersecurity, maintain uninterrupted delivery operations, and comply with regulatory mandates.

Discover OT Authentication Solutions

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Postal and Courier Services Security FAQs

  • Logistics and tracking systems are vulnerable to cyber threats that could disrupt deliveries and compromise sensitive data.

  • It ensures only authorised personnel can access sorting centres, delivery networks, and digital tracking systems.

  • Yes, it provides a unified security framework for large-scale distribution networks.

 

Award Highlights

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Hot Company in PLC Security at the 2025 Global InfoSec Awards
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Hot Company in Operational Technology (OT) Security at the Top InfoSec Innovator Awards 2024
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Cybersecurity Breakthrough Award 2022_swIDch
"Transaction Security Solutions of the Year" 2022 CyberSecurity Breakthrough Award
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Best IoT/IIoT Security Solution 2022 SC Awards
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2022 Gold Winner at 14th Annual 2022 Golden Bridge Business and Innovation Awards
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2021 Cybertech 100
2021 Cybertech 100
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2020 Cybertech category winner of EUROPAS 2020 Award
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CyberSecurity Breakthrough Award 2020 4MP
“Authentication Solution of the Year” CyberSecurity Breakthrough Award 2020
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